CLIENTS

IIS has delivered a wide range of services for government, business and health clients.

Government

IIS has provided privacy advice and strategies to organisations to help them build privacy and trust as a key feature of their project including for:

The Australian Government Information Management Office (AGIMO) — initial privacy management advice for the early stages of the Australian Government Online Service Portal (AGOSP) project;
Chief Information Officer of the Victorian Government — an initial Privacy Strategy for Project Rosetta (Whole of Victorian Government Identity Management initiative) with Deloitte as Joint Venture Partner;
Victorian Department of Human Services — on privacy aspects of its case management and grants programs established to assist victims of the 2009 Victorian Bushfires;
The NSW Office of the Information Commissioner — by assisting with drafting of FAQs on the Government Information (Public Access) Act 2009;
The NSW Public Transport Ticketing Commission — by assisting it to revise its privacy management plan;
National eHealth Transition Authority (NeHTA) — by providing strategic privacy advice on a range of matters.

IIS has conducted Privacy Impact Assessments (PIAs) for federal and state governments including for:

The federal Department of Families, Community Services and Indigenous Affairs (FACSIA) — on an online client records application;
The Victorian Department of Education — on a proposed Victorian Academic Number (VAN);
AGIMO — three PIAs to assist it to implement a multi-million dollar IT project to enhance access to services through AGOSP;
Attorney General's Department — on Personal Property Securities Bill;
Australian Flexible Learning Framework — privacy assessment and the development of guidelines and templates to assist training organisations in the Vocational Education and Training Sector that are establishing e-portfolios for their students;
Department of Internal Affairs, New Zealand — on its Identity Verification Service;
Victoria Police — on its LINK information management system project;
Attorney General's Department — on a proposal for electronically verifying identity under the Anti-Money Laundering And Counter-Terrorism Financing Act 2006 using credit reporting information;
Department of Innovation, Industry, Science and Research — on VANguard Services;
CrimTrac Agency — on the National Police Checking Service;
CrimTrac Agency — on the National Persons of Interest Vehicle Checking Service;
CrimTrac Agency — its Automatic Number Plate Recognition Scoping study.

IIS has been retained to provide thought leadership for a range of projects and forums including for:

APEC and Attorney-General's Department — in the design and facilitation of workshops aimed at developing and implementing Cross Border Privacy Rules for the APEC region.
Presentations and speaking engagements at many international forums.

IIS has helped government organisations to develop skills or operate more effectively in the privacy space including:

NeHTA — training for staff;
Hong Kong Office of the Data Protection Commissioner — training for the office staff;
United Kingdom Office of the Information Commissioner — review of office operations;
Department of Broadband, Communications and the Digital Economy — workshops for school students as part of National E-Security Awareness Week.

IIS has conducted PIAs on a range of areas for business including for:

A global technology company — on a new two factor authentication system;
A large financial institution — on a proposed digital electronic credential management service;
A global technology company — a new smartcard technology;

IIS has provided privacy advice and strategies to organisations to help them build privacy and trust into their products and services including for:

A major financial institution — a privacy strategy for a proposed new service;
A global technology company — advice on regional privacy trends and stakeholder liaison;
A global online information services company — a privacy strategy for a proposed new service;
Suncorp Metway Limited — by assisting it to revise its privacy management framework including its internal and external privacy policies, consent model and operational approach taking account of legislative and regulatory requirements.

IIS has been retained to provide thought leadership for a range of projects and forums including for:

Privacy and Trust Partnership — to develop a new approach to trust and privacy in the Information Age.
Cisco Systems — on achieving user confidence and trust in government services provided in the collaborative web environment.

IIS has provided research support to organisations including:

LG CNS and the Korean Government — a research report on privacy trends in integrated criminal justice systems in Australia.
Veda Advantage — a key note background research paper for a seminar on The Networked Society: Identity, Surveillance and Privacy".
Major financial institution — coordinating a Global Strong Authentication Study which was a unique survey of the intentions of bankers in North America and Europe for strengthening identity authentication.

IIS has provided services in the health area including for:

NeHTA — a PIA on the concept of operations for a Shared Electronic Health Record;
NeHTA — a framework for a privacy implementation plan for its Unique Healthcare Identifiers program;
Cancer Institute NSW — developing data governance policies and procedures for the registries it manages.