Staff at IIS have combined over 60 years of privacy regulatory, management and consulting experience, the largest in the Asia/Pacific region.
Malcolm Crompton has been its Managing Director since co-founding the company in 2004. Annelies Moens, joined in 2012 as Head of Sales and Operations (now Deputy Managing Director) and is responsible for driving global business growth and managing company operations.
Robin McKenzie and Christine Cowper are IIS' most experienced privacy consultants, Robin first joined in 2005 and Christine in 2007. Chong Shao joined IIS in 2010, while Natasha Roberts and Joshua Ngai joined IIS in 2016.
Malcolm, Robin, Christine, Natasha and Annelies first met at the then Australian Office of the Federal Privacy Commissioner where they worked for a number of years.
MALCOLM CROMPTON AM
Malcolm Crompton is Managing Director of Information Integrity Solutions Pty Ltd (IIS), a global consultancy based in Asia Pacific, specialising in data protection and privacy strategies. IIS assists companies increase business value and customer trust and governments meet the high standards expected of them in the handling of personal information.
As Australia's Privacy Commissioner from 1999 to 2004, Malcolm led the implementation of the nation's private sector privacy law. He hosted the 25th International Conference of Data Protection and Privacy Commissioners in Sydney in 2003.
Malcolm was the founding President of of the International Association of Privacy Professionals Australia New Zealand (iappANZ), an affiliate of the International Association of Privacy Professionals (IAPP). He served as a Director of iappANZ until 2016. He was a Director of IAPP from 2007 to 2011 and is an IAPP Certified Information Privacy Professional.
Through IIS, Malcolm has advised a wide range of industry sectors. He has also consulted to the Asia-Pacific Economic Cooperation forum (APEC) regularly on implementation of the APEC privacy framework and to the Organisation for Economic Cooperation and Development (OECD).
Malcolm is a Director of Bellberry Limited, a private not-for-profit company which provides privacy and health ethics advisory services. He is Chair of PRAXIS Australia Ltd, also a private not-for-profit company, established to promote the conduct of ethical research involving human participants. Malcolm is a member of the NSW Data Analytics Centre Advisory Board. He is also a Fellow of the Australian Institute of Company Directors.
Between 1996 and 1999, Malcolm was Manager of Government Affairs for AMP Ltd. In the previous 20 years, Malcolm held senior executive positions in the Federal Department of Finance, served as both a superannuation scheme trustee and scheme founder and worked in the Transport and Health portfolios. Malcolm has degrees in Chemistry and Economics.
He was made a Member of the Order of Australia in the 2016 Queen's Birthday Honours for significant service to public administration, particularly to data protection, and identity management, and to the community. Malcolm received the 2012 Privacy Leadership Award in Washington DC from the IAPP in recognition of his global reputation and expertise in privacy. He received the inaugural Chancellor's Medal for distinguished contribution to the Australian National University in 2004.
DEPUTY MANAGING DIRECTOR
Annelies Moens is Deputy Managing Director at Information Integrity Solutions Pty Ltd (IIS). Annelies is responsible for driving global business growth and managing company operations. She provides strategic privacy advice and engages with clients to deliver a suite of privacy services.
Annelies has established new privacy services for national and Asia Pacific markets, including privacy health checks, which enable organisations to understand where their high priority privacy risks and issues lie, so that resources can be deployed to high impact areas.
Annelies is a widely recognised global privacy expert and thought leader, trusted by business executives, government and privacy professionals. Annelies represents IIS at major local and international forums presenting and writing on global privacy challenges.
Annelies co-founded the International Association of Privacy Professionals in Australia and New Zealand in 2008, a membership organisation for privacy professionals in the region. She held elected roles during her Board term, including as President between 2011 and 2012.
Prior to joining IIS in 2012, Annelies was the External Relations Manager at AustLII, the free-access online legal library operating as a charity. Annelies established the fundraising arm of the AustLII Foundation Limited. In 2009, Annelies was awarded the Fundraising Institute of Australia's NSW Fundraiser of the Year.
Annelies has worked as the Chief Privacy Officer and Group Manager of Government and Education at the Copyright Agency Limited, where she led negotiation and sales teams in the government and education sector. Government and education portfolios represented 90% of the company's annual revenue of $100 million. Annelies also worked at the Australian Privacy Commissioner during 2001-2006, where she managed compliance and audit teams as well as the privacy aspects of the introduction of biometrics into border control processes.
Annelies has an MBA in General International Management (distinction) from the Vlerick Business School in Belgium, a Bachelor of Laws (Hons 1) and Bachelors of Science and Arts (majoring in computer science) from the University of Queensland and a Diploma in Fundraising Management from the Fundraising Institute of Australia. Annelies is a Fellow of the Australian Institute of Company Directors and is a Certified Information Privacy Professional (Information Technology) through the International Association of Privacy Professionals.
Robin McKenzie is Principal Consultant with Information Integrity Solutions Pty Ltd (IIS). Over the last 15 years she has gained extensive knowledge and experience working in the privacy field. Robin distils issues and develops practical solutions that work for both the organisation and the individuals about whom they hold personal information. She has particular expertise in buiding privacy by design into new IT based initiatives and prides herself on writing reports and documents that are concise and enable the client to easily act on recommendations. The wide ranging projects she has worked on during her 10 years with IIS include:
- Privacy health checks in areas such as government and non-government personal injury and property insurance, health and related service provision and professional associations managing member information.
- Privacy impact assessments on intiatives involving identity management and whole of government service delivery strategies for Australian and New Zealand governments, electronic health records, education and young people including Office 365 and Google Apps for education, law enforcement and licensing agencies, ID scanning in pubs, telecommunications, online bill payment systems and cloud services.
- Easy to read and well placed privacy notices and privacy policies as well as 'how to' guidance for a wide range of organisations including regulators.
- Thought leadership, including white papers in areas such as identity management, whole of government service provision and governance.
- Advisory services including in the credit reporting area, de-identification, trouble shooting, implementing the 2013 amendments to the Privacy Act and cloud services.
Between 1999-2005 Robin was in senior roles at then Office of the Federal Privacy Commissioner where she developed guidelines for privacy in the private sector and oversaw its review of the private sector provisions of the Privacy Act 1988 (Cth). She was a partner in a highly respected legal policy consulting company, Kearney McKenzie and Associates between 1994 and 1999. This was preceded by 5 years at the Australian Law Reform Commission where Robin was Associate to the President Justice Elizabeth Evatt and senior law reform officer where work included developing a uniform approach to privacy across the federal human services and health departments.
Robin has a law degree from the University of Adelaide, an honours arts degree majoring in social anthropology from Monash University, and Masters Degree (with merit) in Art History from Sydney University. She was admitted to practice as a Barrister and Solicitor in the Supreme Court of South Australia in 1982.
Christine Cowper is Principal Consultant with Information Integrity Solutions Pty Ltd (IIS). She has worked in privacy and data protection for over twenty-one years and is a specialist in privacy regulation, management and practice. Christine combines her strong background in Australian and International privacy regulation with a strategic and practical focus honed in her years of regulatory and consulting experience working closely with clients in a range of industries and environments.
As principal consultant with IIS, Christine has worked with over 90 clients in the public and private sectors on areas including identity management, data analytics, e-health, health information, law enforcement and e-government. These projects have included:
- conducting privacy impact assessments on new government policy, law or programs, or the adoption of new technologies, for example in relation to the personal property securities register, online identity verification and customer relationship management systems
- planning and implementing stakeholder consultations for privacy impact assessments, privacy compliance reviews and development of privacy plans
- drafting and reviewing privacy notices for example, for a large employment vetting service, an ethics review body and an internet sales company
- developing detailed privacy strategies for example for organisations in the transport and communications sectors and
- preparing papers and articles, particularly in relation to developments in privacy law and regulation
Before joining IIS in 2007, Christine worked for 16 years with the Office of the Federal Privacy Commissioner (now the Office of the Australian Information Commissioner) managing its policy and compliance sections. Her achievements in these roles included key involvement in the implementation of the Privacy Act's private sector jurisdiction, leading consultations, development of guidance material and policy development and improving compliance and conciliation practice.
Christine has also held senior roles with the Department of Community Services and Health (now Health and Aged Care). Her other experience includes roles with the Federal Public Service Board and in credit management and commercial lending. Christine has a Graduate Certificate in Management from Macquarie University.
Chong Shao is a Consultant with Information Integrity Solutions Pty Ltd (IIS). He is interested in the intersection of technology with society and individuals. In particular, he brings a curious and critical perspective where privacy and broader ethical issues are at stake.
Since 2010, Chong has worked on many projects including:
- Conducting Privacy Impact Assessments and Privacy Health Checks for a diverse range of public and private organisations
- Formulating privacy, governance and strategic advice in areas such as e-health and health information registers, de-identification of personal information, cloud computing, privacy law reform and data ethics
- Drafting privacy notices and policies
- Developing privacy tools, templates and programs specifically tailored for clients
- Providing description and analysis on the state of technology, policy and law across various jurisdictions
- Contributing to privacy thought leadership through the development of presentations, articles and reports on diverse topics such as identity management, governance, trust and accountability, Privacy by Design and cross-border data flows.
Before joining IIS, Chong worked as a market researcher for ANOP Research Services Pty Ltd and as a legal assistant at Robert C. Minter Lawyers. He was the Deputy Editor of AERIS Magazine, a bilingual online lifestyle magazine for Chinese youth based in Hong Kong.
Chong is a graduate of Sydney Law School (Hons 1) and contributed to the Sydney Law Review as a student editor. He also holds an Honours Degree in Psychology and a Master of Teaching from the University of Sydney.
Natasha Roberts is a Consultant with Information Integrity Solutions Pty Ltd (IIS). She joined IIS in 2016. Natasha has significant experience with privacy law and policy. With close to ten years' experience working at the Office of the Australian Information Commissioner (OAIC), Natasha brings strong analysis and assessment skills in privacy. In 2008 she was awarded an Australia Day Achievement Medallion for her work supporting the Australian Privacy Commissioner.
Natasha has experience conducting privacy impact assessments, drafting major position and research papers, investigation reports, submissions, guidance material, statutory guidelines, executive briefs and speeches. She has researched and helped develop regulatory positions on new technologies and emerging privacy issues, including in relation to electronic health records, biometrics, smart infrastructure, smart phone technology, big data and social media.
Key projects Natasha has delivered include:
- Project-managing the development of the OAIC’s first major position and issues paper on Australian Government Information Policy, published on the opening of the new Office
- Drafting a major research paper and set of guidelines on privacy and CCTV for the New Zealand Privacy Commissioner
- Drafting major OAIC submissions on eHealth, the National Disability Insurance Scheme, the financial system, online privacy, and playing a major role in OPC’s response to the Australian Law Reform Commission’s review of privacy
- Preparing a range of guidance material for individuals, agencies and organisations on the Privacy Act 1988 (Cth and the My Health Records Act 2012 (Cth)
- Assisting the Deputy Privacy Commissioner on the development of the APEC Cross-border Privacy Enforcement Arrangement in consultation with international privacy regulators
Along with an in-depth knowledge of privacy regulation, Natasha has expertise in information law and policy more generally including freedom of information law and trends in open government. Natasha holds a Bachelor of Arts (Hons 1) from the University of Sydney. She has also completed training courses on Fundamentals of internal audit; Administrative power and the law; Machinery of Government; and Policy Formulation.
Joshua Ngai joined Information Integrity Solutions Pty Ltd (IIS) as an Assistant Consultant in 2017. He assists clients by conducting privacy impact assessments, researching on privacy trends and laws globally, and providing written strategic and practical advice.
Before joining IIS, Joshua worked for the Privacy Commissioner for Personal Data, Hong Kong and was posted to the Policy and Research Division. He was directly supervised by the Privacy Commissioner of Hong Kong and was tasked with over 10 research projects (including comparative law) relating to the:
- Comparison between the Hong Kong Personal Data (Privacy) Ordinance and the European Union General Data Protection Regulation (GDPR)
- Privacy ramifications of emerging technologies such as electronic mobile payments, video analytics and location tracking
- Privacy compliance of digital fitness bands, their associated Apps and websites, with comparative analysis based on their place of manufacture
- Current legal landscape of cyberbullying and its relation to the Hong Kong Personal Data (Privacy) Ordinance
- Preparation of speeches, papers and articles in relation to Hong Kong's free flow of information and privacy protection as an advantage in China's "One Belt One Road Initiative".
Joshua has also worked in China (as an intern at the Beijing Arbitration Commission), Kenya (as an intern at the United Nations) and Mexico (as a teacher for underprivileged children). In addition to English, Joshua speaks fluent Chinese, Spanish and Cantonese.
Joshua is a recent graduate from the Chinese University of Hong Kong, holding a Juris Doctorate degree with a scholarship and a Bachelor of Social Science (First Class Honours) in Sociology.
IIS has a wide network of strategic partners with whom it regularly teams to pool resources and deliver large or complex projects.
IIS is part of the TCG Group of companies, a group of independent, mutually supportive private enterprises that have been in operation since 1971, TCG® operates in five strategic areas - services, computers & communications, business accelerators & technology parks, land & food and the environment.
IIS partners with Global Access Partners, a proactive and influential network which initiates high-level discussions at the cutting edge of the most pressing commercial, social and global issues of today, such as identity management, new approaches to privacy and trust in the information age and cloud computing.
Open Forum is an independent collaborative think-tank built around an interactive discussion website hosted and moderated by Global Access Partners (GAP). It provides a platform for focused dialogue on social, political, economic, ecological and cultural issues and challenges. Blogs include Privacy and Trust, and Open Government to which IIS is a regular contributor.