Staff at IIS have combined over 60 years of privacy regulatory, management and consulting experience, the largest in the Asia/Pacific region.

Mike Trovato is the Managing Director and Lead Security Advisor, having commenced his role in 2018. Malcolm Crompton is the Lead Privacy Advisor, having served as Managing Director from 2004 to 2017. Robin McKenzie and Christine Cowper are IIS' most experienced privacy consultants, joining IIS in 2005 and 2007 respectively. Chong Shao joined IIS in 2010, while Natasha Roberts and Joshua Ngai joined IIS in 2016. Alexander Benze Von Fritz joined the team in 2018.

Malcolm, Robin, Christine and Natasha first met at the then Australian Office of the Federal Privacy Commissioner where they worked for a number of years.

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MIKE TROVATO

MANAGING DIRECTOR & LEAD SECURITY ADVISOR

Mike is a cyber security and technology risk advisor to boards, board risk committees, and executive management. He focuses on assisting key stakeholders with understanding the obligations and outcomes of effective privacy and cyber security. This includes solving an organisation’s greatest issues with respect to regulatory, industry, and company policy compliance and to protect what matters most in terms of availability, loss of value, regulatory sanctions, or brand and reputation impacts balanced with investment.

He is ICG’s Global Cyber Practice Leader; and the Founder and Managing Partner of Cyber Risk Advisors. Prior to joining IIS, he was Asia Pacific, Oceania and FSO Lead Partner EY Cyber Security; GM Technology Risk and Security for NAB Group; a Partner within Information Risk Management at KPMG in New York, and has held financial services industry roles at Salomon Brothers and MasterCard International.

At EY, he was the lead partner responsible for the strategy, direction, and management of an Advisory Risk Cyber Security team, creating the largest, sustained Big-4 cyber security practice. He was also responsible for EY becoming a Payments Card Industry (PCI) Qualified Security Assessor (QSA) for APAC region and developing and deploying Privacy and Data Protection solutions.

As founding partner of the EY Melbourne Advanced Security Centre (ASC), specializing in attack and penetration testing and cyber threat management, he built a large Council of Registered Ethical Security Testers (CREST) certified team.

As the NAB’s Group Technology Risk and Security GM he was responsible for risk assessment, strategy, and the security program with a budget of AU$6 million, 11 direct reports, 40+ team members. He focused on enhancing technology risk, security governance and functional security analysis capabilities and establishing key regulatory and compliance activities for a three year build out plan.

He is a Graduate of the Australian Institute of Company Directors (GAICD); ISACA Melbourne Chapter Board Member, and Heide Foundation Board Member - Museum of Modern Art, Heide.

Professional credentials include being a Certified Information Systems Manager (CISM); Certified Information Systems Auditor (CISA); and PCI DSS Qualified Security Assessor (QSA). He has an MBA, Accounting and Finance and BS, Management Science, Computer Science, and Psychology.

MALCOLM CROMPTON AM

FOUNDER & LEAD PRIVACY ADVISOR

Malcolm Crompton is the Founder, Lead Privacy Advisor and former Managing Director of Information Integrity Solutions Pty Ltd (IIS), a global consultancy based in Asia Pacific, specialising in data protection and privacy strategies. IIS assists companies increase business value and customer trust and governments meet the high standards expected of them in the handling of personal information.

As Australia's Privacy Commissioner from 1999 to 2004, Malcolm led the implementation of the nation's private sector privacy law. He hosted the 25th International Conference of Data Protection and Privacy Commissioners in Sydney in 2003.

Malcolm was the founding President of of the International Association of Privacy Professionals Australia New Zealand (iappANZ), an affiliate of the International Association of Privacy Professionals (IAPP). He served as a Director of iappANZ until 2016. He was a Director of IAPP from 2007 to 2011 and is an IAPP Certified Information Privacy Professional.

Through IIS, Malcolm has advised a wide range of industry sectors. He has also consulted to the Asia-Pacific Economic Cooperation forum (APEC) regularly on implementation of the APEC privacy framework and to the Organisation for Economic Cooperation and Development (OECD).

Malcolm is a Director of Bellberry Limited, a private not-for-profit company which provides privacy and health ethics advisory services. He is Chair of PRAXIS Australia Ltd, also a private not-for-profit company, established to promote the conduct of ethical research involving human participants. Malcolm is a member of the NSW Data Analytics Centre Advisory Board. He is also a Fellow of the Australian Institute of Company Directors.

Between 1996 and 1999, Malcolm was Manager of Government Affairs for AMP Ltd. In the previous 20 years, Malcolm held senior executive positions in the Federal Department of Finance, served as both a superannuation scheme trustee and scheme founder and worked in the Transport and Health portfolios. Malcolm has degrees in Chemistry and Economics.

He was made a Member of the Order of Australia in the 2016 Queen's Birthday Honours for significant service to public administration, particularly to data protection, and identity management, and to the community. Malcolm received the 2012 Privacy Leadership Award in Washington DC from the IAPP in recognition of his global reputation and expertise in privacy. He received the inaugural Chancellor's Medal for distinguished contribution to the Australian National University in 2004.

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 Robin McKenzie

EUGENIA CARALT

PRINCIPAL CONSULTANT

Eugenia Caralt is Principal Consultant with Information Integrity Solutions Pty Ltd (IIS). Having worked in both consulting and operational roles for over 18 years, she has broad experience in Organisational Resilience, Crisis Management, Information Security and Privacy Compliance. She has provided advice to a diverse portfolio of clients, including telecommunications and other critical infrastructure sectors.

Eugenia has worked in Australia, France, Spain and the UK on complex projects and has a track record of successfully managing and leading virtual teams, providing advice to Executive Management and delivering high-quality results. Her background in law, international standards, audit and advisory provides a comprehensive approach to effective risk management.

Eugenia’s project experience includes the implementation of Data Protection and Privacy frameworks and carrying out privacy audits. She has also delivered ISO 22301 certification “Societal security — Business continuity management systems” for a major global telecommunications provider, managed crisis management teams during major business disruption events and deployed a dedicated Disaster Recovery Site for a customer service desk.

Prior to joining IIS, Eugenia worked for a ‘Big 4’ IT Risk and Security Advisory practice for more than 10 years and then joined Colt Technology Services in Europe where she was the Group Head of Business Continuity. Returning to Australia in 2017, she worked for NBN Co as part of the Risk & Resilience team.

Eugenia has a law degree from the University of Barcelona, a Master in Law from ISDE Business School and a Post Master in Technology Law from ESADE Business School. She has recently lectured at the IE Law School in Madrid as part of their annual EU GDPR Course.

Eugenia joined the Barcelona Bar Association in 1999. She is a Certified Information Security Auditor (CISA) and an Associate Fellow of Business Continuity Institute (BCI).

In addition to English, Eugenia speaks Spanish and French.

CHRISTINE COWPER

PRINCIPAL CONSULTANT

Christine Cowper is Principal Consultant with Information Integrity Solutions Pty Ltd (IIS). She has worked in privacy and data protection for over 23 years and is a specialist in privacy regulation, management and practice. Christine combines her strong background in Australian and International privacy regulation with a strategic and practical focus honed in her years of regulatory and consulting experience working closely with clients in a range of industries and environments.

As principal consultant with IIS, Christine has worked with over 90 clients in the public and private sectors on areas including identity management, data analytics, e-health, health information, law enforcement and e-government. These projects have included:

  • conducting privacy impact assessments on new government policy, law or programs, or the adoption of new technologies, for example in relation to the personal property securities register, online identity verification and customer relationship management systems
  • planning and implementing stakeholder consultations for privacy impact assessments, privacy compliance reviews and development of privacy plans
  • drafting and reviewing privacy notices for example, for a large employment vetting service, an ethics review body and an internet sales company
  • developing detailed privacy strategies for example for organisations in the transport and communications sectors and
  • preparing papers and articles, particularly in relation to developments in privacy law and regulation

Before joining IIS in 2007, Christine worked for 16 years with the Office of the Federal Privacy Commissioner (now the Office of the Australian Information Commissioner) managing its policy and compliance sections. Her achievements in these roles included key involvement in the implementation of the Privacy Act's private sector jurisdiction, leading consultations, development of guidance material and policy development and improving compliance and conciliation practice.

Christine has also held senior roles with the Department of Community Services and Health (now Health and Aged Care). Her other experience includes roles with the Federal Public Service Board and in credit management and commercial lending. Christine has a Graduate Certificate in Management from Macquarie University.

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 Chong Shao

CHONG SHAO

SENIOR CONSULTANT

Chong Shao is a Senior Consultant with Information Integrity Solutions Pty Ltd (IIS). He is interested in the intersection of technology with society and individuals. In particular, he brings a curious and critical perspective where privacy and broader ethical issues are at stake.

Since 2010, Chong has worked on many projects including:

  • Conducting Privacy Impact Assessments and Privacy Health Checks for a diverse range of public and private organisations
  • Formulating privacy, governance and strategic advice in areas such as e-health and health information registers, de-identification of personal information, cloud computing, privacy law reform and data ethics
  • Drafting privacy notices and policies
  • Developing privacy tools, templates and programs specifically tailored for clients
  • Providing description and analysis on the state of technology, policy and law across various jurisdictions
  • Contributing to privacy thought leadership through the development of presentations, articles and reports on diverse topics such as identity management, governance, trust and accountability, Privacy by Design and cross-border data flows.

Before joining IIS, Chong worked as a market researcher for ANOP Research Services Pty Ltd and as a legal assistant at Robert C. Minter Lawyers. He was the Deputy Editor of AERIS Magazine, a bilingual online lifestyle magazine for Chinese youth based in Hong Kong.

Chong is a graduate of Sydney Law School (Hons 1) and contributed to the Sydney Law Review as a student editor. He also holds an Honours Degree in Psychology and a Master of Teaching from the University of Sydney.

ALEXANDER BENZE VON FRITZ

CONSULTANT

Alexander Benze von Fritz is a Consultant with Information Integrity Solutions Pty Ltd (IIS). Alexander assists clients by conducting privacy impact assessments, privacy and cyber security health checks, researching on privacy and security trends and laws globally, and providing written strategic and practical advice.

Prior to joining IIS, Alexander worked at international law firm Herbert Smith Freehills. As a lawyer in the Private Equity practice group he advised clients on a variety of transactions including capital raisings, mergers and acquisitions. In working with clients of different sizes and from a wide range of industries, Alexander developed practical knowledge of privacy and information security considerations and witnessed the detrimental impact on the value of organisations that neglect to adequately prioritise them.

Alexander has also had extensive international business experience having worked at a multinational IT service provider in Paris, a private equity firm in New York and a top-tier tax consultancy in Berlin. Complementing his understanding of global corporates, Alexander has spent time working within international political organisations including the Human Rights division of the United Nations and SME division of the OECD.

Coming from a legal background, Alexander is interested in the impact that rapidly developing technologies are having on privacy and information security regulations and corporate compliance with these regulatory obligations.

In addition to English, Alexander speaks German.

Alexander holds a Bachelor of Commerce and a Juris Doctor degree from the University of Sydney. Alexander was admitted as a solicitor to the New South Wales Supreme Court in 2016.

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NATASHA ROBERTS

CONSULTANT

Natasha Roberts is a Consultant with Information Integrity Solutions Pty Ltd (IIS). She joined IIS in 2016. Natasha has significant experience with privacy law and policy. With close to ten years' experience working at the Office of the Australian Information Commissioner (OAIC), Natasha brings strong analysis and assessment skills in privacy. In 2008 she was awarded an Australia Day Achievement Medallion for her work supporting the Australian Privacy Commissioner.

Natasha has experience conducting privacy impact assessments, drafting major position and research papers, investigation reports, submissions, guidance material, statutory guidelines, executive briefs and speeches. She has researched and helped develop regulatory positions on new technologies and emerging privacy issues, including in relation to electronic health records, biometrics, smart infrastructure, smart phone technology, big data and social media.

Key projects Natasha has delivered include:

  • Project-managing the development of the OAIC’s first major position and issues paper on Australian Government Information Policy, published on the opening of the new Office
  • Drafting a major research paper and set of guidelines on privacy and CCTV for the New Zealand Privacy Commissioner
  • Drafting major OAIC submissions on eHealth, the National Disability Insurance Scheme, the financial system, online privacy, and playing a major role in OPC’s response to the Australian Law Reform Commission’s review of privacy
  • Preparing a range of guidance material for individuals, agencies and organisations on the Privacy Act 1988 (Cth and the My Health Records Act 2012 (Cth)
  • Assisting the Deputy Privacy Commissioner on the development of the APEC Cross-border Privacy Enforcement Arrangement in consultation with international privacy regulators

Along with an in-depth knowledge of privacy regulation, Natasha has expertise in information law and policy more generally including freedom of information law and trends in open government. Natasha holds a Bachelor of Arts (Hons 1) from the University of Sydney. She has also completed training courses on Fundamentals of internal audit; Administrative power and the law; Machinery of Government; and Policy Formulation.

JOSHUA NGAI

ASSISTANT CONSULTANT

Joshua Ngai joined Information Integrity Solutions Pty Ltd (IIS) as an Assistant Consultant in 2017. He assists clients by conducting privacy impact assessments, researching on privacy trends and laws globally, and providing written strategic and practical advice.

Before joining IIS, Joshua worked for the Privacy Commissioner for Personal Data, Hong Kong and was posted to the Policy and Research Division. He was directly supervised by the Privacy Commissioner of Hong Kong and was tasked with over 10 research projects (including comparative law) relating to the:

  • Comparison between the Hong Kong Personal Data (Privacy) Ordinance and the European Union General Data Protection Regulation (GDPR)
  • Privacy ramifications of emerging technologies such as electronic mobile payments, video analytics and location tracking
  • Privacy compliance of digital fitness bands, their associated Apps and websites, with comparative analysis based on their place of manufacture
  • Current legal landscape of cyberbullying and its relation to the Hong Kong Personal Data (Privacy) Ordinance
  • Preparation of speeches, papers and articles in relation to Hong Kong's free flow of information and privacy protection as an advantage in China's "One Belt One Road Initiative".

Joshua has also worked in China (as an intern at the Beijing Arbitration Commission), Kenya (as an intern at the United Nations) and Mexico (as a teacher for underprivileged children). In addition to English, Joshua speaks fluent Chinese, Spanish and Cantonese.

Joshua is a recent graduate from the Chinese University of Hong Kong, holding a Juris Doctorate degree with a scholarship and a Bachelor of Social Science (First Class Honours) in Sociology.

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LUCY HAN

ASSISTANT CONSULTANT

Lucy Han is an Assistant Consultant with Information Integrity Solutions Pty Ltd (IIS). She assists clients by conducting and reviewing privacy impact assessments and health checks, as well as researching on privacy trends and laws globally and providing written strategic and practical advice.

Before joining IIS, Lucy interned at Deloitte in the operation consulting business unit. She conducted extensive research into emerging technologies and their disruptive impact on core operational processes, and the implications for the future of work. She also assisted in the competitor analysis and testing of an innovative healthcare solution.

Through her exposure to these technologies, Lucy became acutely aware of the privacy concerns and the importance of a customer-centric approach to privacy desi. She believes that it is essential to ensure stakeholder buy-in and to meet customer expectations.

Lucy has legal experience through working as a paralegal in Adams and Co Lawyers and GEA Lawyers. The combination of her legal and commercial background has equipped her with a critical awareness of business needs and interests, while understanding the client’s legal rights and obligations.

In her spare time, Lucy volunteers with a start-up charity called Emu Trekkers that seeks to help disadvantaged children in Australia.

In addition to English, Lucy speaks fluent Mandarin and conversational Cantonese.

Lucy is on the way to completing her Bachelor of Combined Commerce (majoring in accounting) and Law at the University of New South Wales.

Partners

IIS has a wide network of strategic partners with whom it regularly teams to pool resources and deliver large or complex projects.

TCG Group of Companies

IIS is part of the TCG Group of companies, a group of independent, mutually supportive private enterprises that have been in operation since 1971, TCG® operates in five strategic areas - services, computers & communications, business accelerators & technology parks, land & food and the environment.

Global Access Partners (GAP)

IIS partners with Global Access Partners, a proactive and influential network which initiates high-level discussions at the cutting edge of the most pressing commercial, social and global issues of today, such as identity management, new approaches to privacy and trust in the information age and cloud computing.

Open Forum

Open Forum is an independent collaborative think-tank built around an interactive discussion website hosted and moderated by Global Access Partners (GAP). It provides a platform for focused dialogue on social, political, economic, ecological and cultural issues and challenges. IIS has participated in initiatives such as Privacy and Trust as well as blogs on Open Forum.